Online Patient Feedback Gives Administrators New Insights

Liz Perry for Leaders in Healthcare – May 12, 2008

According to Managed Healthcare Executive Magazine, online patient feedback is quickly growing in popularity and as it does, healthcare professionals are taking notice. This is because many healthcare operations are moving toward pay for performance rewards systems.

According to the magazine, sites like Ratemds.com receive hundreds of new user-posted physician ratings daily. This gives healthcare administrators a unique opportunity to hear first-hand from patients what can be improved in their operations, without worrying about bias imparted by a human being collecting the feedback. As the healthcare industry continues to become more competitive, the need for competent administrators will increase. A Master of Healthcare Administration degree is highly suggested for those who wish to stand out from the crowd.